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Salt & Light

40 inquiries |
Thrift Shops

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1819 South Philo Road
Urbana , IL 61802 | Get Directions

(217) 355-5564

http://www.saltandlightministr...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/27/2020 Tish A.

So I was working voluntarily & didn't know that someone had clocked me out from off the clock without telling me anything.

So I was working voluntarily & didn't know that someone had clocked me out from off the clock without telling me anything. I got clocked in at 11:32am which is the time I arrived & Shannon I was told the main head person that's over everyone clocked me out at 1pm without informing that she did so. Didn't let me know anything I feel like that is so unfair to me. I am 7 months pregnant my time is very valuable & precious to me. I feel like that was so unprofessional & very wrong of her to do so. Also I've been informed & told by a few others that's been there before to volunteer with them how they were treating them differently & was being racist towards them just like I feel like they are always picking with me too. I'm human just like they are I feel like they should treat others how they would want to be treated. I also took a picture of the time I left I had to write it down on a paper that u sign for a lock to the lockers in the break room & I have witnesses. I would like for all of my time & extra hours I did today as of 1/24/2020 to be added onto my time on the clock from the time I was clocked out & didn't know it from 1pm til the time I left which was 5:45pm.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Salt & Light closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is thrift shops.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Independent Grocery Stores

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