Sam's Heating and Air Conditioning ratings, reviews and complaints - Air Conditioning & Heating Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sam's Heating and Air Conditioning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sam's Heating and Air Conditioning provides residential and commercial heating and air conditioning contractor services.

Primary Contact:	Sam Kogan (Owner)
Business Started:	3/31/1994
Social:

About Sam's Heating and Air Conditioning

Sam's Heating & Air Conditioning, Inc., is a full service contractor celebrating over 18 years of operational excellence. Our company has extensive experience, along with a strong reputation for complete attention to detail and well thought out designs to meet our customer's needs. We are continuously improving our offerings and researching new products to provide unique, customized solutions for every home comfort need. In addition to our exceptional customer care, we are always available to answer any questions or assist with your home comfort and design needs.

Our customers can be assured that when you work with Sam's Heating & Air Conditioning, whether it is regarding a small service repair, preventative maintenance, indoor air quality or system upgrades, we are committed to providing you with the level of quality and service that can only come from a business committed to your complete satisfaction.

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Licensing

California State Contractors License Board

Verified License

License Number: 686398
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Sam's Heating and Air Conditioning, Inc.

Websites:

http://www.heatingandairsandiego.com

Contacts:

Musya Kogan (Officer)

Nukhym Kogan (Officer)

Other Categories:

Ventilating Contractors

Reputation Report

Sam's Heating and Air Conditioning

Complaints and Resolutions

Other Information