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S&S Petroleum

12 inquiries |
Gas and Oil Service Stations

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998 East Anaheim Street
Long Beach, CA 90813 | Get Directions

(562) 901-9333

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/19/2019 Latunya D.

I saw cockroaches by the coffee machine.

I went into this business several times and I saw cockroaches by the coffee machine. I come in to get coffee several times and I believe they have bed bugs in this business from all the homeless people who have things outside of the business. I'm saying this because I saw several bites on my leg after leaving the business, but I didn't know what it was coming from until I went back again and notice them again. I feel like the company should get fined or shut down because this is not safe for me nor my children when shopping at the business. If we're going to be there shopping, we don't want to have to get bit every time, nor see the cockroaches. Who knows, what if they're in the cups? So, I will not shop there until this problem is fixed it's very unsanitary.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against S&S Petroleum closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a gas and oil service station.

Primary Contact:	Frances Pati
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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