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Saunders Engineering Corporation

26 inquiries |
General Engineering Contractors

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3465 La Campana Way Suite 4
Palm Springs, CA 92262 | Get Directions

(760) 778-2700

http://www.canyonviewpools.com

Company Rating

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants generally allege the company fails to complete the new pool construction within the contracted timeframe, difficulty contacting the company for warranty related issues, and general dissatisfaction with the quality of workmanship.

The company responds to some complaints by completing the pool construction or making appointments to complete the necessary warranty work.

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Complaint Closing Statistics

0 complaints against Saunders Engineering Corporation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is pool and spa contractor. Also does residential and commercial concrete services.

Primary Contact:	Scott Saunders (President)
Business Started:	3/10/1998
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Licensing

California State Contractors License Board

Verified License

License Number: 751092
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Canyon View Pools

Canyon View Construction, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Masonry Contractors

Concrete Contractors

General Building Contractors

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