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Seafood City

239 inquiries |
Bulk Food Stores

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2883 Surveyor Road
Pomona, CA 91768 | Get Directions

(310) 834-9700

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/25/2020 Maria P.

Change the way to pick up online orders

Regarding your online order this is in Maryland Las Vegas location. First when you say curbside you don't let your customer to go inside the store to pick up your order especially when the customer is disabled this is why we choose online order. second the parking lot that was reserved for online order was block with orange cone. third the phone number that was posted to pick up the an order doesn't work it keeps ringing. online order shouldn't that hard we order online for some reasons because we are trying to avoid the crowd and we have health issues...Wal-Mart does have pick order online all you do is text them when you arrive then they come out they put it in your car and leave and its convenient for us who have health issues

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Seafood City closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a grocerie store.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Seafood City #3

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

131 West Carson Street, Carson, CA, 90745

134 Vermont Street, Los Angeles, CA, 90004

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