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Sears Home Services

  254 inquiries |
Home Improvements

16555 Park Row
Houston, TX 77084
| Get Directions

(281) 647-1452

http://www.searshomeservices.c...

Sunday: 12:00 pm - 4:00 pm
Monday - Friday: 9:00 am - 6:00 pm
Saturday: 9:00 am - 5:00 pm

Company Rating

A

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/16/2015

Business did not honor their warranty policy.

Their technicians were very unfriendly during the two occasions they served my home (in Houston, Tx.). They replaced the hole Evaporator Cover in my refrigerator and then did not agree to repair under warranty when the same failure occurred during the warranty period. This was with their central operations. I had used them before for carpet cleaning and appliance repair but I will never use them again.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Sears Home Services closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Sears Home Improvement Products Inc. provides air conditioning, refrigeration and general contractor services.

Primary Contact: Aaron M. Morrow (Contractor)
Business Started: N/A
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company’s license or registration please contact the Texas Department of Licensing and Regulation at www.license.state.tx.us or call (800) 803-9202.~~This company’s license number is TACLB00019163E.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Sears, Roebuck and Co.

Websites:

Contacts:
There are no additional contacts.

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