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Security Training Concepts

130 inquiries |
Educational Training Programs

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455 West 79th Street
Chicago, IL 60620 | Get Directions

(773) 372-3929

http://www.securitytrainingchi...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/16/2020 Donell W.

Handle things more professionally in the future

My original start date was 7/9/2020. I was here but unfortunately I was sent home reason being I don't know exactly. First he say I was late returning from lunch but once I pointed out the fact I wasn't the only person to walk in late he then changed the reason to me not listening. Then told me call him after 5pm. I didn't appreciate that because I'm a young gay male what am I calling him after hours for? Then today 7/16/2020 a week later I'm in class Instructor Mike asks me to step in the hall and wait on him me being the only one which is embarrassing he embarrassed me last week then turned around and did it today. I don't feel it's fair and I feel he can be more professional with the way he handles things. I don't want anything from him just handle things more professionally in the future and also I'm sitting here in class and he's not enforcing social distancing nor is he enforcing students to wear mask

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Security Training Concepts closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is security officer training.

Primary Contact:	Mike Brown
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Concept Security

Websites:
There are no additional web sites.

Contacts:
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