Sensual Lash ratings, reviews and complaints - Beauty Salons Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sensual Lash closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sensual Lash is available in salons worldwide. They offer a complete line of eyelash extension products for beauty industry professionals, including everything you need to apply and maintain your clients' beautiful eyelashes.

Primary Contact:	Yolanda Lora (Owner )
Business Started:	9/29/1994
Social:

About Sensual Lash

Sensual Lash was founded by renowned Los Angeles cosmetologist and aesthetician Yolie Lora – to make celebrity quality eyelashes accessible to all women.

With over 25 years of experience in the beauty industry, Yolie developed her private line of Sensual Lash eyelash extension products to meet the needs of her Hollywood A-List clients. In 2010 Sensual Lash was featured in Vanity Fair Magazine as a premium eyelash extension product.

With over 25 years of experience in the beauty industry, Yolie developed her private line of Sensual Lash eyelash extension products to meet the needs of her Hollywood A-List clients. In 2010 Sensual Lash was featured in Vanity Fair Magazine as a premium eyelash extension product.

Now Sensual Lash is available in salons worldwide – for the ultimate in longer, thicker, more beautiful eyelashes.

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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at barbercosmo@dca.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Support

Addresses:

6103 Redman Avenue, Whittier, CA, 90606

869 Via De La Paz #G, Pacific Palisades, CA, 90272

Reputation Report

Sensual Lash

Complaints and Resolutions

Other Information