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ServiceMaster Of Rancho Cucamonga

178 inquiries |
General Building Contractors

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8758 Hellman Avenue
Rancho Cucamonga, CA 91730-4418 | Get Directions

(909) 980-9443

http://www.smrancho.com

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against ServiceMaster Of Rancho Cucamonga closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

As America’s most trusted name in cleaning and restoration, our friendly, licensed professionals are here to deliver peace of mind with fast response, expert service and guaranteed satisfaction.

Primary Contact:	Steven Manchester (President)
Business Started:	11/7/1985
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 702639
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

S C M S, Inc.

SCMS, Inc.

So. Cal Cleaning Co.

Service Master

Southern California Cleaning Co, Inc.

Websites:
There are no additional web sites.

Contacts:

Bob Roberts (Vice President)

Mark Bower (Salesperson)

Rob Mumford (Operations Manager)

Other Categories:

Water Damage Restoration Services

Addresses:

3002 Dow Avenue Suite 210, Tustin, CA, 92780

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