Shaver Insurance Agency ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Shaver Insurance Agency closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Shaver Insurance Agency offers a full range of home, auto, and property insurance services to residents of Bloomington, Rialto, Rancho Cucamonga, CA and the surrounding areas.

Primary Contact:	Maxine Shaver (Owner)
Business Started:	8/12/1980
Social:

About Shaver Insurance Agency

Come and find out why our clients renew with us every year. We charge no broker fees. We do not charge a service fee to make changes on your policy. For fast, honest and friendly service, call Shaver Insurance in Bloomington, CA for all your insurance needs. You will receive a quote from a licensed agent only. We have general liability insurance, commercial auto insurance, we have tools and equipment insurance as well as other insurance services. We proudly write with Mercury, GMAC, Century National, Infinity, Explorer, SCJ, Carnegie, American Modern, Arrowhead, and many more.

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Licensing

California Department of Insurance

Verified License

License Number: 0593122
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Kimberly Shaver (Administration / Agent)

Tamara Shaver (Agent /Commercial Lines Manager)

Darlene Mejia (Marketing)

Griselda Delarosa (Personal & Commercial Lines Agent)