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Shelia's Bar & Grille

24 inquiries |
Bars

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6510 Lansing Avenue
Cleveland, OH 44105 | Get Directions

(216) 410-2715

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/4/2018 Anna R.

It's a hole in the wall place that's not safe.

This bar owner has a turnover rate 60 with bar maids and staff monthly. The kitchen is stained with oil all through the kitchen, as she still has someone cooking in there making food. Things unsanitary. She served me some old stale chips in a taco salad. Didn't refund or fix my food. I seen a mouse run past on the floor, and she lets people fight outside her bar. She barely has security who actually works and she doesn't fix customer issues weighing her bar. It is NOT A SAFE Establishment location because there's always shootings. Someone was knocked out (punched)in front of the bar and she closes the door on the guy. She does not pay her workers in a timely fashion. I was in the middle of a shoot out waiting for her to open her bar. It's a hole in the wall place that's NOT SAFE and the owner falsifies information. And stays late opening. Close it down. She serves old food too.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Shelia's Bar & Grille closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a bar.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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