Find a reputable business?

Reputation Report

4593 Springboro Pike
Moraine, OH 45439
| Get Directions

(937) 294-2064

https://find.shell.com/us/fuel...

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/6/2019

quit misusing authority

I pulled into Shell, I gave my friend $35 to pay for gas. She went in shell and I see the attendant with her back to the customer's for several minutes and no service. I entered and asked my friend what the f*** is taking you so long! The attendant is behind a glass door and no one else is inside but my friend and I leave headed back to my car waited several minutes. I entered the store again and asked why is it taking so long my friend replied she took the money. I go back to try and pump gas all to no avail I go back inside and asked for my money back. The attendant waited until my friend leaves and locked me in side and called the police as she's telling me I don't use language like that to my friend. I agreed with her by that time I called the police and I told them she should have given me my money back. All this could've been avoided but she wants to play counselor and attendant! She refused me my money and she locked me in a facility without cause! I posed no threat to her she was behind the glass I was not talking to her at all! But she came from behind the glass to scold me and hugged me. Please I am 54 I need no lessons on how to talk to my friends! The attendant had no right to lock me and as soon as I asked for my money she should've given it to me this happened approx 11:20pm Friday night. Teach the attendant her job it doesn't consist of counseling strangers that why she's behind a glass partition, next time if someone ask for their MONEY back please oblige.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Shell closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is gas and oil service stations.

Primary Contact:
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Shell?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.