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Shell

  76 inquiries |
Convenience Stores

430 East New York Avenue
Deland, FL 32724
| Get Directions

(386) 740-0633

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/31/2020

I never did anything wrong but asked for clean gloves.

I went in the store today. When i went in it a man on the cash register to get my food because me and the lady's don't see eye to eye .so he told me ok.so he had about 3 to 4 people to look for then he will be with me .so i waited at the time it was some bold up gloves on the counter .when he left the register he came and up the use gloves .so i asked him can he changed the gloves because they been use.so he got mad and told me to leave the store and told me to not to come back.so i asked how can they denied me because i asked for clean gloves and i started recording him asking what did i do wrong beside ask for new gloves.so after a few min he got the food with the same gloves and told me don't come back he's calling the police.i told him he can because they have cameras i the store and it will tell it all. Next thing i know i go outside police everywhere told me to get of the property or go to jail i was trespass and don't come back.i got kick out the store because he didn't want to change his gloves and the camera will show him leave the register and pick the gloves up.and he said those are the he been using.but the police told me to leave a stand 6ft back.but thought him not changing his gloves was cool.my thing i been living in deland all my life and never went through anything with stories. Also they over charge on ideas .they charge taxes on everything in the store also since the crisses they have went up. If you get the camera you will see me and others having problems

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Shell closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is convenience store and gas station.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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