Shock Kennels ratings, reviews and complaints - Kennels

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Shock Kennels closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This business sells dogs.

Primary Contact:	Scott Henry
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Before you decide to purchase a pet online, do your research. Here are a few tips to consider:

Google search the advertisers email address and phone number to see if any information shows up that would alert you to a scam.

Ask to pick up the animal yourself. If there is hesitation or refusal to allow you to do so, look elsewhere, it’s more than likely a scam.

Don’t make any payment by wire transfer, gift card, reload card or similar methods. There is little to no recourse if things go sour.

If the pet will be shipped, compare the shipping price to that of other shippers. If the amount is extremely low, use caution.

Ask for the name and contact information of the shipper and verify that it is a real shipper.

Ask the seller questions, such as:

Where is the seller located?
What veterinarian was used for vaccinations and other required documents.
What type of payment is accepted?

Other Considerations

For more information on puppy/pet scams click here for Kim's Catch: Puppy Scams

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

Shock Kennels

Complaints and Resolutions

Other Information