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Shoppers

13 inquiries |
Independent Grocery Stores

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2000 Gwynns Falls Parkway
Baltimore , MD 21216 | Get Directions

(443) 627-2285

http://www.shoppersfood.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/12/2021 L J.

This is very disturbing and disappointing

This is very disturbing and disappointing. I entered Shoppers on Saturday. An employee, unmasked and no plastic gloves going through boxes of strawberries...talking to other employees, spittle flying. What is the problem? Do you train these people? These are covid times and times to be careful we're not spreading viruses. PLUS SHOPPERS IS PRICE GOUGING IN A POOR COMMUNITY!!! DISGUSTING AND IRRESPONSIBLE!!! Why?? This should not be happening! Carts all over the lot!! They open late!! No structure. No professionalism. Sad. Please correct these things!! Make employees wear masks/gloves when handling food! Cut out ridiculous prices!! Encourage employees to open on time. Keep carts in proper place all the time! We need a Shoppers but this one is ridiculous. This is the Mondawmin Shoppers!!! Horrible !! Do higher ups ever visit these stores without warning??

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Shoppers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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