Silent Warrior Investigations® ratings, reviews and complaints - Private Investigation Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Silent Warrior Investigations® closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Silent Warrior Investigations(R) is a licensed and insured private investigation business located in Southern California. Michael Gervais founder, owner and lead investigator, founded in October of 2007.

Primary Contact:	Michael Gervais (Owner/Manager)
Business Started:	10/16/2007
Social:

About Silent Warrior Investigations®

• Background Investigations…civil court records, criminal court records, DMV records, business listings/records, conduct reference interviews, bankruptcies, state licensing.
• Surveillance…worker compensation, suspected cheating spouse, employees and much more.
• Criminal Investigations…Drug/DUI, child abuse, juvenile, threat/stalking investigations, assaults and most major crimes including fraud.
• Asset investigations for claims and/or court judgments.
• Eavesdropping and Optical Surveillance/Counter Measures of unauthorized Video, Audio, Tracking of Vehicles, Off-Site and Areas of Privacy.
• Threat Assessments…individuals, businesses and corporations.
• Attorneys…surveillance, interviews/statements, trial preparation, and subpoena/process services by registered Process Servers.
• Professional Polygraph Examinations…by an experienced 30 year veteran.
• Computer Forensics and e-Discovery Specialist…by a profound Computer Specialist with 30 years of experience able to meet the needs of Corporate and Law Firm needs in civil or criminal cases. Free presentation, scheduled 45 days in advance.
* PSE and Voice Stress Analysis for Lie Detection.

Licensed in the City of Orange.

Interested in Silent Warrior Investigations®?
Contact them directly!

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Licensing

Companies offering Private Investigator or Private Patrol services are required to be licensed with the Bureau of Security and Investigative Services of the California Department of Consumer Affairs.

For the most up-to-date information regarding licensing status, consumers may contact the BSIS by calling (916) 322-4000 or visiting their website at http://www.bsis.ca.gov/.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:

Contacts:

Frank Amador (Senior Investigator)

Other Categories:

Process Servers

Employment Screening Service