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Skateland West

28 inquiries |
Skating Rinks

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1204 Lincoln Ave
Jacksonville, IL 62650-3110 | Get Directions

(217) 243-4121

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/10/2020 matthew f.

WE DONT PAY FOR RUDNESS I'LL TAKE MY MONEY ELSEWHERE WITH OTHER FAMILES

get new owners or teach current.not being rude be professional.Use ur air condtioning.Per covid.me and a follow family was wearing mask over our noses.Got singled out,But yet we counted 5-7 walked passed the women that runs it and she didnt say anything to the other people.My family and 5 others wont be going back to the jacksonville location Get new owner or teach current..dont be rude if u want to keep customers,Dont single people out.because lost 5-7 families that wont be going back because the colored haired lady is rude.AND WE DONT PAY FOR RUDNESS I'LL TAKE MY MONEY ELSEWHERE WITH OTHER FAMILES

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Skateland West closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a skating rink.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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