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Skyline Food Market Deli

24 inquiries |
Independent Grocery Stores

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753 James Street
Syracuse , NY 13203 | Get Directions

(315) 373-0702

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/27/2021 Steven S.

I have witnessed numerous times the workers over charging their customers

I have witnessed numerous times the workers over charging their customers. I noticed that if someone buys a good amount of merchandise the workers will add money to the amount due. Some customers notice right off the bat. Other times I realize that it happens to me after I leave the store. Many of the customers are without vehicles and are having a difficult time with expenses, especially during this pandemic. The owner of the store also buys merchandise off the street. I have seen that happen as well. I think it's horrible that they do this to their customers and this type of behavior should be ended. They also go to the Indian reservation and buy cartons of Seneca cigarettes and sell them in the store. If the BBB needs proof of everything I am saying dealing with the illegal activities, I will provide you with it. I would like to them not take advantage of less privileged people, like myself and others. Thank you for your time.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Skyline Food Market Deli closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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