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Skyway Towing and Recovery

88 inquiries |
Automobile Towing Services

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2025 South 341st Place
Federal Way, WA 98003 | Get Directions

(800) 880-8053

http://www.skywaytow.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/27/2019 Elaine S.

I don't believe that for the safety of the people living around their property that this is okay.

Hi, a few months back Skyway Towing purchased two properties on my street in Burien. They purchased the property next to my house which would be East. They put up a very uninviting temporary orange fence down my driveway first. Now we have numerous toad trailers part sporadically across their front lawn. I understand they have towed these per request, however they need to be put in a lot of some sort not just sitting open so that the whole neighborhood can see them. This is doing nothing but bringing down every surrounding houses property value and also becoming a danger for our children who walk home on this street due to they are not secure and anybody can become a squatter in one of these vehicles. I would like something to be done so that we are safe and live in a respectable-looking neighborhood again. Please look into whether or not this issue needs to be rectified by this company. I appreciate you looking into this matter.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Skyway Towing and Recovery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is automobile towing services.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Dick Christianson (Manager)

Other Categories:

Automobile Transporting Services

Addresses:

7641 South 259th Street, Kent, WA, 98032

8015 South 222nd Street, Kent, WA, 98032-1942

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