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Smart & Final Extra!

  11 inquiries |
Independent Grocery Stores

1321 Johnson Avenue
San Luis Obispo, CA 93401
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(805) 596-0867

http://www.smartandfinal.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/7/2022

Both of the employees need to fired for using and practicing unethical behavior The woman employee lied and causing a problem.

I was just in Smart and Final tonight getting a couple of items. I was getting a shopping cart and I seen an employee who paid $1.oo for me because I forgotten my debit card at home. I seen her and told her ohh good your here I have that dollar for you. She walked away. As I was shopping the night manager came at me hen My back is turned and was yelling at me rudely. as I turned around and walked back to my basket he was very rude. he didn't notice that I had my ear buds in I couldn't hear him as I said what. He was yelling that I just attacked one of his employee in the parking lot. He said hurry up and get your stuff and get out. I said no I didn't and he started getting in my face and being aggressive towards me. I told him to leave alone. I didn't attack any employee just now in the parking lot. What are you talking about I've been here in this aisle for 10 minutes now. the manager said I'm gonna look at the camera. I said okay then I said oh black I'm black I got to attack an employee now. as I was walking to check out. He came back again yelling at me and being abusive and very disrespectful telling me I better this. I told him don't you ever talk to me like that. I didn't attack anyone and don't come at me like that. I said I have been shopping here for a year now I never attacked anybody. So he's being rude to another cashier and telling me to hurry up and get out. I told the cashier I will never come here again. Your manager is very rude and disrespectful.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Smart & Final Extra! closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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