Smart Dry Tech Systems, Inc. ratings, reviews and complaints - Carpet and Upholstery Cleaning Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Smart Dry Tech Systems, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing a variety of specialty cleaning services, including carpet cleaning, air duct cleaning and mold remediation services.

Primary Contact:	Elad Simon (Agent for Service of Process)
Business Started:	10/5/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Do comparative shopping when selecting a carpet cleaning company. Prices for services may vary a great deal depending on the cleaning method used, and the quality of the cleaning. Keep in mind, that any pre-treatments, spot removal, stain removal, or oder elimination processes will generally be an additional charge on your total bill. To avoid problems, ask beforehand specifically which services are included in the price quote given. It is common in the industry to advertise extremely low prices, however, the advertised price often covers only a one room cleaning, with water only. With some companies no soap or chemical cleaning solutions are included.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Smart Dry Tech Restoration

Carpet Clinic

Websites:
There are no additional web sites.

Contacts:

Ben Simon

Other Categories:

Duct and Air Filtration System Cleaning Contractors

Fire Damage Restoration Services