Snapdragon Ventures, Ltd. ratings, reviews and complaints - Advertising Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants' generally allege that the company fails to provide leads as per their agreement. Some complain that the leads they did receive do not meet their criteria. Many state that the company fails to return telephone calls or makes promises about the delivery of leads but fails to perform. A few said that they requested refunds but were denied. The company responds to some complaints by stating that some of contracted leads have been provided to the complainants but that due to complications of the Federal Trade Commission's No Call List some of their campaigns were slow to start. Other complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against Snapdragon Ventures, Ltd. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering telephone and facsimile marketing campaigns as a lead generator.

Primary Contact:	Eisen Childs (CRM Specialist)
Business Started:	7/15/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Daniel Ruiz (Salesperson)

Owner

Eduardo Martez (President)

Reputation Report

Snapdragon Ventures, Ltd.

Complaints and Resolutions

Other Information