211 inquiries | Used Car Dealers
(603) 769-9155
Company Rating
B
Customer Reviews
based on 2 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Absolutely horrible!!
I inquired about a vehicle on Facebook. I had been watching it for 2-3 weeks. They claimed that they had just posted it 5 days ago. When I called them out on it, they got extremely nasty. They were basically calling me a liar. But I have three photos, even from craigslist where it, was listed 9 days ago, 17 days ago, and then over a month ago. When I called to speak to them, they were extremely nasty. They kept on saying I was yelling at them. I was not yelling at them, I was upset. I spoke with a total of three different men, and they all treated me very condescending. They definitely do not know how to to treat women. Really sad because they lost a great sale. But they didn't seem to care about the sale as much as they cared about being nasty . I worked in sales for many years and customer service and this is the worst that I've ever been treated in my entire life by a company. They all just justified their own bad behavior. No one had the integrity or guts to do what was right. They all basically told me tough crap, go look somewhere else for a vehicle. I specifically wanted that vehicle, but I will continue looking and give someone else my business. . This is very disappointing in this day and time. I do not recommend this business! One recommendation I would make to them, you can bring more people with honey and you can with vinegar.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business is a used car dealer.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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