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Souhegan Valley Wholesale, LLC

  211 inquiries |
Used Car Dealers

6 Hollow Oak Lane
Milford, NH 03055
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(603) 769-9155

Company Rating

B

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/5/2023

Absolutely horrible!!

I inquired about a vehicle on Facebook. I had been watching it for 2-3 weeks. They claimed that they had just posted it 5 days ago. When I called them out on it, they got extremely nasty. They were basically calling me a liar. But I have three photos, even from craigslist where it, was listed 9 days ago, 17 days ago, and then over a month ago. When I called to speak to them, they were extremely nasty. They kept on saying I was yelling at them. I was not yelling at them, I was upset. I spoke with a total of three different men, and they all treated me very condescending. They definitely do not know how to to treat women. Really sad because they lost a great sale. But they didn't seem to care about the sale as much as they cared about being nasty . I worked in sales for many years and customer service and this is the worst that I've ever been treated in my entire life by a company. They all just justified their own bad behavior. No one had the integrity or guts to do what was right. They all basically told me tough crap, go look somewhere else for a vehicle. I specifically wanted that vehicle, but I will continue looking and give someone else my business. . This is very disappointing in this day and time. I do not recommend this business! One recommendation I would make to them, you can bring more people with honey and you can with vinegar.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Souhegan Valley Wholesale, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a used car dealer.

Primary Contact: Owner
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.

A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.