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South Bay Custom Video, Inc.

183 inquiries |
Video Production Services

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707 Torrance Blvd Suite 105
Redondo Beach, CA 90277 | Get Directions

(310) 543-4901

http://www.customvideo.tv

M-F 9:30am to 6pm PDT

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/7/2022 Scott J.

Did audio and video tape transfer service well

I've done Video transfer service at Custom Video for years and they have always done the best work for me . Their 8mm film transfer service is done amazingly well. I've tried 9ther places and it simply doesn't look as good as Custom Video transfer to DVD service. Thank you for everything. Now I'm even having their Video Production Service Department produce a Video Photo Montage after scanning my photos to digital.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against South Bay Custom Video, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Custom Video is an affordable full service Video Production & Duplication facility in business since 1990! CVP is the #1 Video DVD/CD/Blu-Ray disc Replication & transfer facility in California. Don't risk going anywhere else! Custom Video gets the jo

Primary Contact:	Michael Ude (President/Owner)
Business Started:	11/1/1990
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Custom Video Weddings

Custom Video Productions

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Other Categories:

Video Tape Duplicating and Transfer Services

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