Southern California Legal Group, Inc. ratings, reviews and complaints - Attorneys

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege the company fails to obtain loan modifications or otherwise provide foreclosure assistance services. Other complainants allege the company repeatedly gave them false or inaccurate information concerning the status of their modification contracts or that the company fails to return phone calls or otherwise respond to inquiries concerning the status of their foreclosure proceedings. Some clients report that their lenders had not been contacted by the company on their behalf despite what the company said.~~The company generally responds to complaints by issuing refunds or denying refunds based on customer's breach of contract.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Southern California Legal Group, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering various legal services.

Primary Contact:	Hector Perez (President)
Business Started:	5/12/2008
Social:

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Licensing

To practice law in the State of Calfiornia, attorneys are required to be admitted and active with the State Bar of California.. For the most up-to-date information on licensing status, contact the State Bar of California at (415) 538-2000, or visit their website at: www.calbar.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Southern California Legal Group Loan Modification Divisin, APC

Websites:
There are no additional web sites.

Contacts:

Alfred Clausen (President)

Filbert Apodaca (CEO)

Jeffrey Lewis (Attorney)

John Serrao (Vice President/Attorney)

Brittanie Weaver

Other Categories:

Foreclosure Law Attorney

Addresses:

3200 East Guasti Road, Suite 100, Ontario, CA, 91761

3536 Concord Street, Suite 350, Ontario, CA, 91674

Reputation Report

Southern California Legal Group, Inc.

Complaints and Resolutions

Other Information