Southside Towing ratings, reviews and complaints - Automobile Towing Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Southside Towing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide towing services for Police ,Private-property impounds Motor clubs and C.O.D.S.

Primary Contact:	Dave Padua
Business Started:	6/6/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

New consumer protection laws in California went into effect on January 1 2007 and has tightened existing towing regulations and added criminal penalties for certain violations. Under the law towing companies are required to obtain written towing authorization from property owners prior to any tow and present it to the vehicle owner prior to obtaining payment keep records for a period of three years for inspection by law enforcement of all towing authorizations and photographs of vehicles illegally parked in front of fire hydrants or blocking entrances. The law also requires towing companies and their drivers to immediately and unconditionally release a vehicle that is still on private property and to make a good faith inquiry of the property owner or agent that the vehicle being towed was unlawfully parked for at least one hour before commencing a tow. Violations of any of these provisions are criminal misdemeanors.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

South Side Towing

Southside towing

Websites:
There are no additional web sites.

Contacts:

Chris

Addresses: