Southwest Rolling Shutters Company, Inc ratings, reviews and complaints - Window Coverings Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Southwest Rolling Shutters Company, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Southwest Rolling Shutters , we specialize in manufacturing and installing top-tier exterior rolling shutters in the Palm Springs – Palm Desert area and throughout the Coachella Valley.

Primary Contact:	Joshua Grossman (CEO/President/RMO)
Business Started:	4/14/2024
Social:

About Southwest Rolling Shutters Company, Inc

Southwest Rolling Shutters Company Inc. has been a trusted name in the Coachella Valley area for over 32 years. Our sincere commitment to quality and exceptional customer satisfaction has earned us a reputation for excellence.

We specialize in manufacturing, installing, cleaning and servicing exterior rolling shutters that are custom-made to fit your needs. Our expert team is dedicated to providing the best possible products and services to protect and enhance your home.

Whether you're looking for added security, energy savings, or protection from the elements, we have the perfect solution for you. Contact us today to learn more about how we can help you!

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Licensing

California State Contractors License Board

Verified License

License Number: 1125647
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Southwest Rolling Shutters Company Inc

Websites:
There are no additional web sites.

Contacts:

Ariana Grossman (Officer)

Reputation Report

Southwest Rolling Shutters Company, Inc

Complaints and Resolutions

Other Information