Special Event Genie ratings, reviews and complaints - Wedding Consultants and Arrangement Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Special Event Genie closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Special Event Genie can plan and coordinate your event with the greatest of ease. Whether your event is large or small, a professional event planner can provide value as well as experience.

Primary Contact:	Ricki Lewis (Owner)
Business Started:	7/28/2006
Social:

About Special Event Genie

Wedding planner and Special Event Genie™ Ricki Lewis, has an extensive history of design experience. And, what is a wedding or special event but a memorable celebration created from a vision of good planning and design? Her skills offers a unique package of fashion sense, design, creativity, and organizational planning. (Yes, she designs wedding gowns too!)

As a designer, Ricki's talents encompass fashion, textiles, appliqué and embellishments, graphics, invitations, advertisements, logos, and embroidery. As a teen, she helped her mother, an interior designer, decorate model homes by choosing fabrics and colors. She also visited the trade showrooms in New York City and traveled to Europe, Asia, and Mexico.

Ricki's talents were not lost on Southern California friends and family as they asked her to plan weddings or events. With her hands-on craft, she started to create themes, design invitations, and devise color schemes — and — soon made this her full time passion.

Our philosophy is that this is not just a business - it's a fun, creative outlet where you can shine while receiving an organized memorable event and/or beautifully orchestrated wedding. Our work comes from the heart.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Planning Genie

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Event Planners