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Spinning

328 inquiries |
Exercise Equipment Sales and Service

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2111 Narcissus Court
Venice, CA 90291 | Get Directions

(310) 823-7008

http://www.spinning.com

Monday - Friday: 7:00 am - 5:00 pm PST

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/20/2014 Ashley W.

Good Exercise Equipment

Spinning.com has got some really good exercise equipment, I got a stationary bike few months back and I can see the results in my physique. I have lost few inches in couple of months. Also my body weight has been affected. I feel much more fit and this has taken my interest into indoor cycling.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Spinning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Spinning offers the sale of indoor stationary bikes, indoor cycling products and apparel, and Spinning instructor education.

Primary Contact:	Customer Service
Business Started:	4/13/1994
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Mad Dogg Athletics, Inc.

Websites:
There are no additional web sites.

Contacts:

John Baudhuin

Mayra Hernandez (International Account Support Specialist)

Other Categories:

Men's Apparel Retail

General Apparel and Accessories Store

Physical Fitness Trainers and Consultants

Women's Apparel Retail

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