Find a reputable business?

Reputation Report

Spirit Shoppe Liquor Store

  25 inquiries |
Liquor Stores

1132 St James Avenue
Springfield, MA 01104
| Get Directions

(413) 739-2818

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/21/2019

I walked into the Liquor Store at about 12:20pm today November 20,2019. As I walked in I saw a Spanish gentleman customer. I told him he sounded like one of the employees. The lady of Indian/ Middle eastern decent. Started bad mouthing me. Saying that I come in there distracting and talking to people. She also told me I couldn't speak Spanish. This is not the first incident with this lady. Every time I come in the store she gives me a dirty look and speaks her native tongue with her co workers and looks at me. She also tells me that why do I bring cans? And her husband told me to get myself a job. I told the lady that she needs to give better customer service. And she belligerently disputed and talked bad to me. They have also tried overcharging me several times. To issue me a written and verbal apology in front of clients. The same way they harassed, embarrassed, discriminated and belittled me in front of another customer. And fully refund me my money I spent on my drinks. The reason being she made my day very unpleasant. And I would like the Liquor Commission have them go through a Customer Service Training.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Spirit Shoppe Liquor Store closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is liquor stores.

Primary Contact:
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Spirit Shoppe Liquor Store?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.