25 inquiries | Liquor Stores
(413) 739-2818
Company Rating
B
Customer Reviews
based on 1 review.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
I walked into the Liquor Store at about 12:20pm today November 20,2019. As I walked in I saw a Spanish gentleman customer. I told him he sounded like one of the employees. The lady of Indian/ Middle eastern decent. Started bad mouthing me. Saying that I come in there distracting and talking to people. She also told me I couldn't speak Spanish. This is not the first incident with this lady. Every time I come in the store she gives me a dirty look and speaks her native tongue with her co workers and looks at me. She also tells me that why do I bring cans? And her husband told me to get myself a job. I told the lady that she needs to give better customer service. And she belligerently disputed and talked bad to me. They have also tried overcharging me several times. To issue me a written and verbal apology in front of clients. The same way they harassed, embarrassed, discriminated and belittled me in front of another customer. And fully refund me my money I spent on my drinks. The reason being she made my day very unpleasant. And I would like the Liquor Commission have them go through a Customer Service Training.
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business is liquor stores.
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Licensing
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