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Square Enix, Inc

270 inquiries |
Video Games Retail Dealer

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999 Sepulveda Blvd 3rd Floor
El Segundo, CA 90245 | Get Directions

(310) 846-0345

http://www.square-enix.com

Please contact us at (310) 846-0345 for customer service hours

Company Rating

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Square Enix, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Square Enix Inc. is a developer, distributor, and publisher of video games. We operate a global network of studios creating the next line of worldwide hits!

Primary Contact:	Customer Service
Business Started:	7/2/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

PlayOnline Information Center

Play Online Information Center

Squaresoft, Inc

Websites:

http://www.playonline.com

Contacts:

Franco Fonseca (Contact)

Jim Burley (VP of HR and Admin)

Other Categories:

Online Gaming Websites

Addresses:

999 North Sepulveda Blvd 3rd Floor, El Segundo, CA, 90245

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