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St. Cloud Regional Medical Center

40 inquiries |
Hospital

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2906 17th Street
Saint Cloud, FL 34769-6006 | Get Directions

(407) 892-2135

http://www.stcloudregional.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/23/2020 Janet B.

I would like that this Dr treated patients with compassion and professionalism.

I went to the emergency room yesterday and with very bad pain I have medical issues. The the said he's not interested in my pain he's only interested in the vivid 19 patients. I told me all pain managements are closed and I didn't have anything for my pain if he can please give me at least 3 days supply he said no and told me I won't get it no matter what I say and walked off. I am very upset and would like something to be done because a doctor should not treat patients this way. The doctors name is Dr Dominic Zigrossi Please let me know if there is surging else you need from me.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against St. Cloud Regional Medical Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is general medical and surgical hospitals.

Primary Contact:	Management
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Visiting Nurse Assn

St Cloud Hospital

Websites:
There are no additional web sites.

Contacts:

Patient Support

James Norris (Vice-President)

Mark Aanonson (Executive Director)

Addresses:

1320 Louisiana Avenue, St Cloud, FL, 34769-4116

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