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St. Monica's Rehabilitation Facility

  63 inquiries |
Nursing Services

2509 South 4th Street
Philadelphia, PA 19148-4793
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(215) 271-1080

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/15/2021

They need to up there game on who us hired and they need to clean up the place because that place smells of urine.its messy and dirty

Twice in less than 8 months I had to put my 91 year old mother in the same Monica's rehabilitation center the the 2 times Last year same time this year December to January and she got the coronavirus in there it's the same thing I pick her out when they just told her and she has no clothes her sneakers cold gloves hats clothing everything Then stolen and misplaced It's a constant thing it's not fair in the Winter I go and pick up my mom and put her in a cab cab and she has no shoes no clothes on in the Winter hatch everything gone everything missing everything is placed someone in that facility is Either stealing or misplacing these patients belongings .I've had to take my 81 yr. Old mom home in the winter with no clothes only a hospital gown. Her clothes have been stolen or misplaced .The nurses give her to me always with nothing none of her clothes she smelled like urine. Plus to make matters worse they hire anyone without a can certificate and criminals, to work the kitchen, laundry etc... Our loved ones are in danger in that place. The owners are not aware or they don't care about what goes on in their facility .They need to up there game on who us hired and they need to clean up the place because that place smells of urine.its messy and dirty .The nurses need to b on top of the patients belongings and the patients need more care in bathing and at all times they should screen people especially criminal background check b4 they are hired. I can't believe my eyes.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against St. Monica's Rehabilitation Facility closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing nursing services.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Methodist Hospital Nursing Ctr

Websites:
There are no additional web sites.

Contacts:

Jeffrey Cox (Administrator)