Sterling Management Systems ratings, reviews and complaints - Financial Planning and Management Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sterling Management Systems closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is management training and consulting services based on the technology of L. Ron Hubbard.

Primary Contact:	Kevin Wilson (Chief Executive Officer)
Business Started:	1/1/1983
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company solicits management training and consulting service by direct mail and introductory seminars. The company's contract states that its services are based on the secular application of the technology of L. Ron Hubbard in non religious fields. L Ron Hubbard founded the Church of Scientology. The contract further states that clients considered to have personal problems may be referred to a Scientology practitioner, if the client so desires.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

The Emery Wilson Corporation

Wilson, Emery Corp.

Websites:
There are no additional web sites.

Contacts:

Dana Moraru (Director of Public Affairs)

Reputation Report

Sterling Management Systems

Complaints and Resolutions

Other Information