Sterling Rose Transportation ratings, reviews and complaints - Limousine Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sterling Rose Transportation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing limousine services.

Primary Contact:	Steve Levin (President)
Business Started:	4/1/2005
Social:

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Licensing

As of our last verification on June 4, 2007, this company's license, number 19017A, is listed as active with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by calling (800) 877-8867 or by visiting their website at www.cpuc.ca.gov

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is located out of our service area. If you wish to obtain a report or file a complaint, please contact the BBB of San Diego
WWW: http://sandiego.bbb.org
Email: [email protected]
Phone: (858)496-2131
Fax: (858)496-2141
5050 Murphy Canyon, Ste. 110
San Diego CA 92123

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Cloud Nine Limousine Services

Cloud 9 Limousine Services

Sterling Rose Limousines

Websites:

www.cloud9limousine.com

Contacts:

Heidi Levin (Vice President)

Addresses:

27941 Jefferson Ave. Suite E, Temecula, CA, 92590

28441 Rancho Cal Road, Temecula, CA, 92590

Reputation Report

Sterling Rose Transportation

Complaints and Resolutions

Other Information