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Studio City Animal Hospital

  394 inquiries |
Veterinarians

11800 Ventura Boulevard
Studio City, CA 91604
| Get Directions

(818) 769-1338

http://www.studiocityanimalhos...

M-S 7:30 AM - 7:00 PM and Sundays 9:00 AM - 3:00 PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/4/2017

If you love your pet, please do not take it to this Hospital

Following an extensive investigation, the California Veterinary Board issued Citation #2658-C against Dr. Clyde Pitts, Owner of Studio City Animal Hospital. Dr. Pitts was cited and fined based on findings of 4 counts of Negligence and 8 Violations of Record Keeping, which, according to CA Title 16, Section 2043, "involve a person, who, while engaged in the practice of veterinary medicine has caused death or serious harm to an animal patient." I believe these findings are serious and disturbing, and call into question Dr. Pitts' competency, professionalism, and ability to continue running a Veterinary practice. Verification can be found at https://search.dca.ca.gov/details/4601/VET/3697/f95290eb70a891246c80fd9467281168 I believe it is important that consumers be made aware of the risks involved should they take their pet to this Hospital for care. My case was so severely mishandled that it resulted in the death of my beloved cat. To make matters worse, Dr. Pitts will not acknowledge any wrongdoing, based upon his refusal to respond to the Veterinary Board's request of him to address their finding. It is incumbent upon a business to which consumers entrust their pets for medical care to provide the highest level of professionalism and competency. My case is definitive proof that these standards were seriously not in keeping with the guidelines set forth by the State.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Studio City Animal Hospital closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

We provide high-quality veterinary care for small and exotic animals. We are a multi-doctor hospital and have a team of 40 caring and friendly members.

Primary Contact: Sharon Pitts (Owner)
Business Started: 8/12/1964
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Clyde Pitts (DVM)

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