Sumner Insurance Services ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sumner Insurance Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sumner Insurance Services is a licensed agency specializing in auto, home, buisness, and individual insurance programs.

Primary Contact:	Dennis Hauptman (Owner/Manager)
Business Started:	12/15/1994
Social:

About Sumner Insurance Services

Our mission is simple, offer “Quality Insurance for Less.” We achieve our mission by representing high quality-low cost insurance carriers without compromising customer service. Our company representation is with top carriers in the industry such as, Hartford, Safeco, Nationwide, 21st Century, Liberty Mutual, AIG, Progressive and Unitrin, just to name a few. We understand that every client’s California insurance needs are different. Whether your insurance problems are difficult to solve or a walk in the park, we have the right carrier, at the right price. It’s no wonder that since 1991, Sumner Insurance has produced over 75,000 policies for Californian’s just like you.

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Licensing

California Department of Insurance

Verified License

License Number: 0E14648
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Sumner Company, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Automobile Insurance Services

Life Insurance Services