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Sun-Tec Solar Energy

 Member | 1,078 inquiries |
Solar Energy Contractors

7300 Bryan Dairy Road, Suite 400
Seminole, FL 33777
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(877) 834-7868


Monday-Friday: 9:00 AM- 5:00 PM
Saturday & Sunday: Closed

Company Rating


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Customer Reviews

based on 9 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

12 complaints closed in last 3 years.

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Membership Information


Proud member since 11/20/2017
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 4/22/2022

Would recommend them in the future for service on a solar hot water tank

I had a solar hot water heater installed about 8 or 9 years ago. I lost pressure on the hot water side in the house. I called and advised them of the problem, they recommended a maintenance service at the same time to insure all was working properly. I agreed. An appointment was made after calling a few times and then filling out a service request. A date was scheduled with a time window for the tech to arrive. That day came and went, no Tech, no call. I was told that the Tech had called in sick and the office girl said she dropped the ball because she was suppose to call. No problem...another date was set up, again, no tech, no call. I finally got to speak with someone, they said they tried to call me but didn't receive any call backs from me. I felt that they were blowing me off and I put out a review regarding the no tech, no calls. As a result, I received a call from Frank who stated he was the Sales Manager. He stated that they had been calling two other numbers on my account. I informed him that those numbers where out of service for a few years. He said he would see to it that the information on my account would be updated and advised me to contact him if there were any problems in the future. I advised I would re-write a review once the Tech showed up and completed the call as requested. The tech showed up this time, on time, and did the maintenance on the hot water tank. I would have given them a 5 Star review but they did not solve my low hot water pressure. I called a plumber and we found the problem and fixed it. I now have my hot water pressure back. As a result, I had to pay the plumber for a service call and the parts to fix this problem. I called Frank as I was instructed and voiced my concern about the service and the problem not found by his tech. He had me send pictures of the found problem, and advised he would let me know what they would do for me. He advised they would discount the cost of the service rendered by his company. Overall, because the women I dealt with in the office were so cordial and helpful, and the fact that Frank did make sure the tech did the job and worked with me on the cost, I would recommend them if anyone needs service in the future.

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Complaints and Resolutions

Total Amount in Dispute:

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics

12 complaints against Sun-Tec Solar Energy closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
9 Agreed to make an adjustment
1 Refusing to make an adjustment
2 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Sun-Tec Solar Energy is a solar company located in Florida that provides high quality workmanship, professional services using the highest quality products available today.

Primary Contact: Frank Perry (Sales Director)
Business Started: 6/17/1997
About Sun-Tec Solar Energy

Sun-Tec Solar Energy has been ranked as Florida's number one residential solar contractor for the last four years in a row. Our goal is to maintain this leadership position by continuing to offer our customers the highest quality solar products available,expert installation, advantageous financing, and industry leading product warranties.

In addition to providing a substantial financial advantage to our customers , we are actively helping to improve our environment through the use of unlimited renewable clean energy in place of the decreasing supply of fossil fuel energy.

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Florida Dept.of Business & Professional Regulation

Verified License

License Number: CBC1252848
Status: Active

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Sun-Tec Solar

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Heng Phu
Scott Boebel (Chief Operating Officer)
Douglas Dankner
Nigel Draper
Raymond Mead