Sunrise Respiratory Care, Inc. ratings, reviews and complaints - Hospital and Medical Equipment and Supplies Wholesale

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sunrise Respiratory Care, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sunrise Respiratory Care, Inc. has provided high quality medical equipment and supplies since 2009.

Primary Contact:	Oscar Munoz (CEO)
Business Started:	9/1/2010
Social:

About Sunrise Respiratory Care, Inc.

Sunrise Respiratory Care is a Southern California-based retailer that offers a full spectrum of home-based medical equipment and respiratory care services. We are a company founded by physicians specializing in pulmonary and sleep medicine along with experienced respiratory care therapists in order to provide knowledgeable and comprehensive home-based respiratory care.

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Sunrise Respiratory Care specializes in continuous positive airway pressure (CPAP/BiPAP) systems for patients experiencing a variety of sleep apnea syndromes and other respiratory related indications. Additionally, we offer a complete line of sleep apnea treatments including PAP systems, humidification, supplemental oxygen, masks, and accessories. Sunrise can facilitate non-CPAP based therapies to patients including custom fabrication of mandibular advancement splints, also known as dental devices or oral appliance therapy. CPAP compliance and efficacy monitoring is also available for patients.

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We work with a large number of physicians and dental experts in the field. Additionally, through our network, Sunrise offers facilitation of diagnostic testing for sleep-related respiratory disorders.

Additionally, our respiratory care therapists are available 24 hours a day for independent home care.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Michael Elbert (Vice President)

Customer Service

Addresses:

2750 Auto Park Way, Suite 11, Escondido, CA, 92029