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Sunset Pools and Spas, Inc.

Member | 1,127 inquiries |
Swimming Pool Contractor

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1400 E. Katella Ave Suite 217
Orange , CA 92867 | Get Directions

(714) 538-4398

http://www.sunsetpoolsandspas....

Monday - Saturday 8:00am - 5:00pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 01/05/2001
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 2/15/2023 Angela S.

Professional and Excellent! So thankful we chose Sunset Pools and Spas for our backyard remodel! 100% recommend this company!

Professionalism and excellence describe Corey and the crew at Sunset Pools. We did a complete backyard remodel for our daughter's wedding reception. We had a quick turnaround and a lot to accomplish! Corey gave us the direction we needed, expert advice, and exceeded our expectations! Corey does what he says he will do when he says he will do it, which is quite rare! His crew shows up every day on time and each crew member works diligently with respect, care, and skill …and they clean up at the end of every day! Each aspect of our project was accomplished with excellence and we are so grateful to Corey and his crew! We are constantly receiving compliments on our remodeled backyard. We love it and enjoy spending as much time as we can enjoying the space with our family and friends. We 100% recommend Sunset Pools!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sunset Pools and Spas, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Sunset Pools and Spas, Inc. is a licensed contractor providing constructions such as custom pool, spas, waterfalls, and outdoor kitchens.

Primary Contact:	Corey Fritz (President)
Business Started:	1/1/1982
Social:

About Sunset Pools and Spas, Inc.

Since 1982, Sunset Pools and Spas has been creating custom outdoor living spaces for Southern California residences, hotels and recreational facilities. Thank you for considering us as a partner in turning your dream of building a pool into a reality.

We deliver nothing less than excellence in design, construction and, most of all, customer satisfaction. Our years of experience combined with superior standards for quality and cutting-edge technology will allow us to create a wondrous backyard oasis that will provide years of enjoyment for you, your family and your guests.

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Licensing

California State Contractors License Board

Verified License

License Number: 473735
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Sunset Pools & Spas, Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service

William Klovstad (RMO)

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