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Sunset Self Storage

  62 inquiries |
Self Storage – Household/Commercial

6089 North Winton Way
Winton, CA 95388-9515
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(209) 358-7712

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/9/2018

They are extremely disorganized and that needs to change.

After numerous problems and complaints that have been brought to the property manager's attention and even being requested to file written complaints that I've had difficulty doing with my schedule and memory by that manager, I went to the office today to pay my bill a few days late for lack of time to do so during to week. The neon sign in the window said open and after checking the licked door, I saw the typed letter taped to the window that said along the lines of "I am working on a lock on site, please call my cell(xxx)xxx-xxxx and I'll be able to assist you" Not a direct quote, but very close. So I called the number. Immediately it went to voicemail, which generally means the phone is either dead or someone else is calling at the same time, so I tried twice more to be sure. There was no ringing, so no reason to believe the call was even going through. The third call was answered by "Is this an emergency? This better be an emergency. Is this an emergency? Why are you blowing up my phone? I'm TRYING to enjoy some lunch here at 1 o'clock without being bothered." I don't know how much of my response was heard before he hung up on me. After telling me repeatedly that it was the previous employees that were the issue, he spit right in my face himself.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Sunset Self Storage closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a storage company.

Primary Contact: Linda Madewell (Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Mini Storage Ctr
Mini Storage Center

Websites:
There are no additional web sites.

Contacts:

Don Duval (Partner)

Addresses: