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SuperFresh

46 inquiries |
Independent Grocery Stores

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3501 Amboy Road
Staten Island, NY 10306 | Get Directions

(718) 967-6788

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/7/2020 Alison D A.

they cannot say no you cant tell any customer they cant buy an item for someone else.

So there is a limit for Snapple 5.99 limit per one so I went and talked to the manager and he said I can have two so I bought the two and went to another customer. I said do you think you could you buy this for me and the lady said no you can't do that. I said why not he's buying it he's I'm giving him the money you can't tell me that he cannot buy this item. So she still giving me a hard time and the guy is saying I will buy it for you I will buy it for you and the lady is saying no you cannot buy it for her every other food store will let you buy the product in four separate orders they ring you up and you pay and then they do a separate order. They were so rude the girl worker was following me around the store it was not professional. I want to get my snapple and if I ask someone else in the store to buy it for me with my money they cannot say no you cant tell any customer they cant buy an item for someone else.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against SuperFresh closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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