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Superior Home Inspection and Mold Investigation

  375 inquiries |
Home Inspection Services

154 West Foothill Boulevard, Suite A-261
Upland, CA 91786
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(888) 679-0953

http://www.superiorhomeinspect...

24 Hour Appointment Line 888-679-0953.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/7/2013

FYI This company also goes by Superior Leak Inspection Inc

If I could give this company zero stars, I would! Al Scott was hired to do some work at my home. He took a deposit from us and returned two days later to do the work. He showed up an hour and a half late, stayed for one hour and decided that the job was too hard for him to do and that it would require more money than our contract stated. I was not home at the time. I called to find out why it would be more expensive and Mr. Scott immediately became defensive and said that I was accusing him of something. What that something was I am not sure because he failed to state exactly what it was that I was accusing him of. He then said that he would mail me $50 back and hung up the phone...very unprofessional! I called the company at several different numbers and always got the same rude woman on the phone. I asked for the corporate number and she stated that it was the corporate number. I asked to speak to Mr. Scott's supervisor and she became flustered and said he'll get back to me when he can. He is a fraud. Do NOT hire him to do ANYTHING! He is a con artist and will take your money and not do any work!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Of the complaints we have received against this company, in at least some cases, the complaint allegations are very serious.

Complaints contain a pattern of allegations that the inspections performed were inaccurate, incomplete, did not find significant issues during the inspection process, the reports were late, not detailed, and the company was unresponsive to their customers when they attempted to reach them to voice their concerns.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Superior Home Inspection and Mold Investigation closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Superior Home Inspection and Mold Investigation offers all types of inspections in California including mold inspection, moisture testing, and leak detection.

Primary Contact: Manager Public Relations
Business Started: 5/3/2010
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

Superior Home Inspector
Superior Inspection & Leak Detection
Superior Leak Detector, Inc.

Websites:

Contacts:
There are no additional contacts.

Addresses: