Surgery Center of Riverside ratings, reviews and complaints - Family and General Practice Physicians and Surgeons, Do

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Surgery Center of Riverside closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Surgery Center of Riverside business is providing laser eye surgery.

Primary Contact:	Jean Cheng, MD (Medical Doctor)
Business Started:	1/1/1998
Social:

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Licensing

The Medical Board of California is the State agency that licenses medical doctors, investigates complaints, disciplines those who violate the law, conducts physician evaluations, and facilitates rehabilitation where appropriate.

To verify a medical professions license, contact the Medical Board by writing to, California Medical Board, 1426 Howe Avenue, #54, Sacramento, CA 95825., by calling, (916) 263-2382, sending an email [email protected] , or, visit their website at www.medbd.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Jean Cheng, M.D. INC.

Aesthetic Surgery & Laser Center

Websites:
There are no additional web sites.

Contacts:

Milton Miller, MD (Owner)

Other Categories:

Laser Vision Correction Services

Reputation Report

Surgery Center of Riverside

Complaints and Resolutions

Other Information