Syntax Brillian, Inc. ratings, reviews and complaints - Computer Equipment, Parts, and Supplies Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Syntax Brillian, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is manufacture and marketing of high-definition televisions (HDTVs) in liquid crystal display (LCD) and liquid crystal on silicon (LCoS) formats, as well as other digital entertainment products.

Primary Contact:	Mickey Wright (Quality Team Manager for Customer Care)
Business Started:	4/21/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

This company has filed Chapter 11 bankruptcy Case # 08-11407 (BLS) In Federal bankruptcy Court, District of Delaware. . Under federal bakruptcy laws, Chapter 11 allows for reorganization. Generally, the company continues to operate normally while reorganizing. For information about filing a claim as a creditor, contact the clerk of the bankruptcy court.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Olevia TV

Syntax-Brillian Corporation

Olevia

Syntax Corporation

Websites:
There are no additional web sites.

Contacts:

Technical Support

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