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Taco Bell

34 inquiries |
Fast Food Restaurants

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1111 Springfield Avenue
Irvington, NJ 07111 | Get Directions

(862) 227-1557

http://www.tacobell.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/30/2021 Marysol C.

What she did was disgusting I will tell other people not to go there because of that

So I went there at 11 PM with my granddaughters and my daughter On September the 27th and and I ordered our food they gave us the wrong food. so we explained to the young lady that the food that was given to us was wrong. another girl came to the window and said that they gave us the right food we told her we did not order the food that was given to us it's given to us so she took the food food when they gave us the right one. A young lady came to the window Spanish girl with long braids different color braids a chunky girl and said that we need to leave. I told her we were leaving because So she started Started screaming and she said if I wanted to fight her she was literally coming out the window and another girl African American Girl pushed her back in and she came back to the window about to jump out the window saying that she wanted to fight so I drove off. What she did was disgusting I will tell other people not to go there because of that She needs to be fired for what she did If I go there again and I see her I will definitely tell everyone else not to go there and I will get in contact with you guys again and I will go on and beyond to get her out of there because of what she did was unnecessary and disgusting If you look at your cameras you will see what she did The time was around 11 o'clock PM Saturday November 27th

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Taco Bell closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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