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Tacos El Unico

63 inquiries |
Fast Food Restaurants

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2041 Hawkins Circle
Los Angeles, CA 90001 | Get Directions

(877) 668-6426

http://www.tacoselunico.com

Monday - Thrusday: 8 am - 12 am
Friday - Saturday: 8 am - 2:30 am
Sunday: 8 am - 12 am

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/5/2014 Lizbeth T.

Tacos unico south gate worst customer service

This is not the first time thy make my order their way NOT MY WAY, but this time they went over the board.....THEY ONLY GAVE ME ONE TORTILLA IN MY AL PASTOR TACOS AND SOAK IN GREASE, this is just unbelievable ....I feel so frustrated What can I do? Then I call the restaurant the guy who took my order answered of course is not his fault because he took the correct order but then when I call and explained what had happen to me ofcourse he sk o go back and exchange it but OF COURSE I DO NOT HAVE HALF AN HOUR EXTRA SUNDAY 9:30 PM TRYING O GET HOME FROM CHURCH BECAUSE MY DAUGTHER GOES TO SCHOOOOOOOOLLLLLLLLL, well at the end he says ok is that all because HE is on a rush to hang up the call.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Tacos El Unico closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Tacos El Unico our menu is simple and savory. We may look like a typical restaurant from the outside but we are all authentic taco truck on the inside. We make sure to season everything to perfection so that your dish is flavorful.

Primary Contact:	Customer Service
Business Started:	6/25/1987
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Eric Sanchez

Addresses:

1375 West Adams, Los Angeles, CA, 90007

1521 Long Beach Blvd. , Compton, CA, 90221