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Tee Spring, Inc

110 inquiries |
Online Retailers

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77 Geary Street Suite 500
San Francisco, CA 94108 | Get Directions

http://teespring.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/23/2019 Anisha M.

I had a very difficult time changing info on the address section of my order.

I had a very difficult time changing info on the address section of my order. Teespring Inc. made it virtually impossible for me to change my order. My life partner stumbled upon a live chat. Had he not located the live chat this company would have gotten my money and because the address would not have been updated I may not have received my product. VERY RUDE CUSTOMER SERVICE. They don't even have a customer service phone number so you can speak to someone. No resolution sought! I choose to forgive them, however I would like this to be on Google reviews. I GIVE THEM 0 STARS. I just want to warn people that if they leave there apt./ unit # off or if they make any error on the address section and submit the order, its going to be almost impossible to change the order and you may pay for the product and not receive your product.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Tee Spring, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is an online retailer.

Primary Contact:	Support
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Teespring Inc.

Websites:
There are no additional web sites.

Contacts:

Customer Service

Saverio Montecalvo (Teespring Customer Supervisor)

Addresses:

77 Geary Street, Level 5, San Francisco , CA, 94103

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