Telecom Consultants Inc. ratings, reviews and complaints - Computer Dealers Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Telecom Consultants Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling software for home business.

Primary Contact:	Lawrence Muno (President)
Business Started:	1/1/1996
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company offers work at home for PC users. Reportedly a disc is provided which is purported to contain information on downsized companies which now need homeworkers to complete their work. We have requested additional information. We urge caution. Our experience with other companies making similar offers indicates complaints allege misrepresentation of the offer. Specifically, discs contained nothing more than general information on how to set up a home business and types of companies which might need your services. Those who requested refunds were usually told they must use the disc for 90 days and follow any other instructions and criteria to obtain their refund. The fact that the offer was misrepresented was ignored. This company is actually located in Las Vegas. The California address is a mail drop. As of June 25 1996, the Las Vegas Bureau had no further information.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

T C I

P C I

Websites:
There are no additional web sites.

Contacts:

Customer Service

Addresses:

1306 Main Street, El Sugundo, CA,

136 Main Street Suite F, El Segundo, CA, 90245

Reputation Report

Telecom Consultants Inc.

Complaints and Resolutions

Other Information