TemeculaValley.biz ratings, reviews and complaints - Internet Advertising Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company collects $500 for a website ad or directory page, but fails to provide services as agreed. Most complainants report they are unable to reach the company by phone, mail, fax, or email. All complainants request refunds.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against TemeculaValley.biz closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is an online service promoting/advertising local businesses.

Primary Contact:	Chris Schaal
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in TemeculaValley.biz?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company claims to offer an internet advertising directory covering the Temecula Valley Area. They solicit local area businesses to participate in the listing selection for an advance fee of $500 annually.

We urge caution when ever advanced fees are charged. Before giving money to this company ask for customer references and a count of how many hits the website receives, and how many local businesses are registered. Check the company behind the service; ask for independent evidence of results, such as customer testimonies. Our experience with similar offers has been that often, website advertisements are not posted as agreed, and the customer is unable to reach the company to pursue a refund.

Other Considerations

On July 18, 2007, we called the publicly listed phone number for this company. The phone number has been reassigned to another party who claims she is overwhelmed with calls from local businesses who lost money with this company and its principal Chris Schaal. If you believe you have been victimized by this company, contact the Riverside District Attorney's office located at 30045 Technology Dr., Suite 103, Murrieta, CA 92563, or call them at (951) 304-5450.

We believe this company is out of business. The Bureau cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Reputation Report

TemeculaValley.biz

Complaints and Resolutions

Other Information